HatchTech Care
Whether you’re starting up a new hatchery or optimising an existing operation, Care helps you get the most from your HatchTech investment.
More than service Optimising performance for life
Your investment is backed by Care every step of the way, from the first stages of your project through the entire lifetime of your hatchery.
Care is our long-term commitment to helping you achieve the highest possible performance from your HatchTech solutions. By combining technical expertise, operational knowledge and local support, we help you maximise results, protect your investment and ensure business continuity.
With global expertise, local presence and a focus on long-term partnerships, Care helps your hatchery perform at its best today while preparing for tomorrow.
From Handover to First Hatch
A strong start lays the foundation for long-term performance. During installation, our Care team is already involved, help you employees build the knowledge and confidence they need to get started successfully.
Training begins at our headquarters, where your team builds a solid understanding of the system and its operation. Once on-site, our specialists coach and guide your team through the first production cycle, all the way to the first hatch.
Our hands-on support helps your team get off to a confident start and build the foundation for consistent results.
Training & Coaching
Based on your needs
Every hatchery has its own challenges. That’s why we don’t believe in a one size fits all approach.
Build the incubation knowledge your team needs to achieve consistent hatchery performance and improve hatch results.
• Understand the key drivers of incubation performance
• Analyse hatch results and identify improvement opportunities
• Optimise incubation processes with practical best practices
Build the technical knowledge your team needs to operate and maintain HatchTech
equipment with confidence. Training is focused on practical skills that support reliable performance and minimise downtime.
• Machine operation and maintenance
• Troubleshooting and diagnostics
• Preventive maintenance and best practices
Replacement Parts
24/7 Emergency support
Based on Your Needs
When unexpected issues arise, fast support makes all the difference.
Our specialists are available for remote troubleshooting and emergency support, helping you resolve technical issues quickly and minimise disruption to your operation.
Free in the Essential package*
Tailored Support for Every Hatchery
Compare our Care packages and select the level of support that matches your operational needs.
Share your question
Let’s find the right
solution together
Fill out the form and one of our specialists will get in touch with you to find the best solution for your situation.