Our easy-to-use online customer portal, My HatchTech, offers customers round-the-clock access to useful information about their project, including progress updates and support with training and spare parts.
HatchTech offers customers a full package of maintenance options, ranging from routine machine maintenance to bespoke repairs and calibrations, and product upgrades.
Experience teaches us that any hatchery machinery that is in regular use requires careful, consistent upkeep in order to continue operating smoothly day after day. Irregular maintenance not only leads to unnecessary breakdowns and downtime, but to an overall reduction in the machine’s production quality. To prevent this, our Service Team offers customers a variety of after-sales maintenance options, ranging from routine maintenance of HatchTech machines to bespoke repairs and calibrations and product upgrades. In addition to our on-site maintenance service, we also offer remote assistance as well as a variety of training options, to minimise downtime and ensure you get the most out of your investment.
We offer the following maintenance options:
- Routine maintenance
- Repairs and calibrations
- Product upgrades
- Spare parts management
- Remote assistance
- HatchTech Service Training
Other hatchery services
HatchTech customers in all locations are able to order spare parts for hatchers, setters and other equipment quickly and easily, via My HatchTech, our easy-to-use online customer portal.
Our farmers are willing to pay an extra 3-4 cents per chick
Adam Havler | Sales Manager - Annyalla Chicks
Got any questions?
Our team is happy to help