Our experienced hatchery specialists support customers worldwide during the feasibility stage of hatchery planning, including future financial and production forecasts, as well as with hatchery layout and design.
At HatchTech, we pride ourselves in offering the very best products and solutions available, but we promise our customers much more than that. To guarantee consistently superior performance and results, we provide a comprehensive package of after-sales services, ranging from 24/7 customer care and maintenance to training and coaching, and a range of other support options. You can connect with us via a range of platforms, including our online customer portal, so – whatever you need – we’re always at your service.
Our easy-to-use online customer portal, My HatchTech, offers customers round-the-clock access to useful information about their project, including progress updates and support with training and spare parts.
The HatchTech Project Process includes five steps, through which the customer’s initial concept is converted into a perfect running hatchery that can deliver superior chick quality.
Remote Product Assembly
Our remote product assembly service is designed to ensure the smooth-running installation and commissioning of your HatchTech equipment. Using advanced tools such as the Microsoft HoloLens smart glasses.
On-site Installation Supervision
Our fully customised service is delivered at your chosen location by an experienced English speaking HatchTech On-site Supervisor. All designed to ensure the smooth installation and commissioning of your HatchTech equipment.
HatchTech offers customers a variety of maintenance options, ranging from routine machine maintenance to bespoke repairs and calibrations, and product upgrades.
HatchTech customers in all locations are able to order spare parts for hatchers, setters and other equipment quickly and easily, via My HatchTech, our easy-to-use online customer portal.
To help our customers get the most out of their products and services, we hold regular start-up training events for hatchery staff at its headquarters in the Netherlands, and can also provide bespoke on-site coaching sessions on request.
What HatchTech has created is truly groundbreaking
Anton Grub | Strategic Project Manager - Micarna