Hatchery Services – for a smooth-running hatchery

Our experienced hatchery specialists support customers worldwide during the feasibility stage of hatchery planning, including future financial and production forecasts, as well as with hatchery layout and design.

Our easy-to-use online customer portal, My HatchTech, offers customers round-the-clock access to useful information about their project, including progress updates and support with training and spare parts.

The HatchTech Project Process includes five steps, through which the customer’s initial concept is converted into a perfect running hatchery that can deliver superior chick quality.

Our remote product assembly service is designed to ensure the smooth-running installation and commissioning of your HatchTech equipment. Using advanced tools such as the Microsoft HoloLens smart glasses.

Our fully customised service is delivered at your chosen location by an experienced English speaking HatchTech On-site Supervisor. All designed to ensure the smooth installation and commissioning of your HatchTech equipment.

HatchTech offers customers a variety of maintenance options, ranging from routine machine maintenance to bespoke repairs and calibrations, and product upgrades.

HatchTech customers in all locations are able to order spare parts for hatchers, setters and other equipment quickly and easily, via My HatchTech, our easy-to-use online customer portal.

To help our customers get the most out of their products and services, we hold regular start-up training events for hatchery staff at its headquarters in the Netherlands, and can also provide bespoke on-site coaching sessions on request.

Our expert Customer Care department is available 24/7 to answer your questions and support your staff with day-to-day issues relating to both the technical and biological side of hatchery management.