Our easy-to-use online customer portal, MyHatchTech, offers customers round-the-clock access to useful information about their projects, including progress updates and support with training and spare parts.  

MyHatchTech is our online customer portal, open around the clock to buyers of our products and services worldwide. The service, accessible via, aims to make your experience and communications with us as straightforward as possible, offering a one-stop shop where you can follow the progress of your project, ask questions and obtain vital information, request training and order spare parts. 

The customer portal is user-friendly and fully optimised for smartphone, tablet and PC – ask your service department for your log-in details and start receiving outstanding customer support today!


Other hatchery services

Spare Parts

HatchTech customers in all locations are able to order spare parts for hatchers, setters and other equipment quickly and easily, via My HatchTech, our easy-to-use online customer portal.


HatchTech offers customers a variety of maintenance options, ranging from routine machine maintenance to bespoke repairs and calibrations, and product upgrades.


To help our customers get the most out of their products and services, we hold regular start-up training events for hatchery staff at its headquarters in the Netherlands, and can also provide bespoke on-site coaching sessions on request.

Our farmers are willing to pay an extra 3-4 cents per chick

Adam Havler | Sales Manager - Annyalla Chicks

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