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Hatchery Services – for a smooth-running hatchery

At HatchTech, we pride ourselves in offering the very best products and solutions available, but we promise our customers much more than that. To guarantee consistently superior performance and results, we provide a comprehensive package of after-sales services, ranging from 24/7 customer care and maintenance to training and coaching, and a range of other support options. You can connect with us via a range of platforms, including our online customer portal, so – whatever you need – we’re always at your service.

HatchTech Care services

Maximize your hatchery’s succes with HatchTech Care Services. From spare parts to advanced coaching, we offer solutions tailored to your needs. Discover our comprehensive care packages and select the one that suits you best.

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Feasibility & Layout

Our experienced hatchery specialists support customers worldwide during the feasibility stage of hatchery planning, including future financial and production forecasts, as well as with hatchery layout and design.

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My HatchTech

Our easy-to-use online customer portal, My HatchTech, offers customers round-the-clock access to useful information about their project, including progress updates and support with training and spare parts.

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Project Management

The HatchTech Project Process includes five steps, through which the customer’s initial concept is converted into a perfect running hatchery that can deliver superior chick quality.

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Remote Product Assembly

Our remote product assembly service is designed to ensure the smooth-running installation and commissioning of your HatchTech equipment. Using advanced tools such as the Microsoft HoloLens smart glasses.

 

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On-site Installation Supervision

Our fully customised service is delivered at your chosen location by an experienced English speaking HatchTech On-site Supervisor. All designed to ensure the smooth installation and commissioning of your HatchTech equipment.

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Maintenance

HatchTech offers customers a variety of maintenance options, ranging from routine machine maintenance to bespoke repairs and calibrations, and product upgrades.

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Spare Parts

HatchTech customers in all locations are able to order spare parts for hatchers, setters and other equipment quickly and easily, via My HatchTech, our easy-to-use online customer portal.

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Training

To help our customers get the most out of their products and services, we hold regular start-up training events for hatchery staff at its headquarters in the Netherlands, and can also provide bespoke on-site coaching sessions on request.

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Customer Care

Our expert Customer Care department is available 24/7 to answer your questions and support your staff with day-to-day issues relating to both the technical and biological side of hatchery management.

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What HatchTech has created is truly groundbreaking

Anton Grub | Strategic Project Manager - Micarna

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